Address: Claire McNulty Suite 9 Westgate House Westgate Island Gloucester GL1 2RU
Claire McNulty MIAEBP ACC DHyp Adv
What this policy is about?
This policy sets out how I use and protect the information you provide when using my services and accessing this website.
I intend to ensure that any data you provide is kept secure, managed respectfully and will only be used for the purposes for which it has been provided.
This policy will be updated periodically in line with current legislation.
When you contact me via my website, by phone or by email I will ask for your – name, email address and telephone number as well as any information you choose to supply regarding the purpose of your enquiry.
How is this information used?
I will ask you for some basic health information as there are some conditions that are contra indicated for hypnotherapy and sometimes there are circumstances where it may be necessary for me to contact your GP before commencing therapy. I will inform you of this at our appointment should this appear appropriate.
You do not have to consent to the collection of information, however if you choose not to provide it, I may not be able to work with you.
In the course of our sessions –
I will ask for your email address as I may send you a recording to listen to as part of the therapy. It may also be necessary to send emails to confirm or rearrange appointments. You will also receive confirmation of session dates and times by text.
I will make a note of information you provide in order for me to plan bespoke therapy sessions.
For the purposes of clarity, I do not receive or retain your bank details. In circumstances where I decide not to work with someone I may ask for bank details in order to send a refund of any fees prepaid to me.
All information is kept in a locked filing cabinet in a locked room.
Under the General Data Protection Regulations which are effective from May 2018 you have the following rights:
The right to be informed (which is why I have produced this policy)
The right of access: if you wish to see your notes then please make a request in writing to me at the address above. I will provide you with the information within 30 days of your request.
The right to rectification: this is your right to request changes to any information I hold that is factually inaccurate. If you believe any of the information I hold on you is incorrect then please let me know as soon as possible and I will make the relevant changes.
The right to erasure: given the nature of our work I am required to hold your details for a period of 7 years, after this your information will be securely destroyed.
The right to restrict processing: I will only use the information for the purposes that I have stated above. I uphold the common law principles of confidentiality where the duty to keep confidence is measured against the concept of ‘greater good’. If in my opinion as a therapist there is good reason to believe not to disclose would cause danger or serious harm to self, the therapist or others then your GP or other appropriate agencies may be contacted. Only information required to ensure safety of relevant parties would be disclosed.
Information may have to be disclosed without consent for the prevention, detection or prosecution of a crime. The sharing of anonymous case histories with supervisors and peer support groups is not a breach of professional confidentiality.
The right to object: I will not contact you for marketing purposes unless you have given me specific consent to do so.
The right not to be subject to automated decision-making including profiling: I will not use your information for profiling purposes.
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